Privacy Policy — alterai.cabs

Append Mobility Private Limited ("Company", "we", "us", "our"), No 12 Murugappa Road, Kotturpuram, Chennai, Tamil Nadu 600085, India. Contact: agent@alter.business, +91 89390 40408. All products — alterai.os, alterai.apps, alterai.cabs, and alterai.crm — are owned and operated by the Company.

1. Who we are

Append Mobility Private Limited, the data controller for alterai.cabs.

2. Data we collect

Name, contact, pathname (for matching/pickups), booking history, payment tokens via processors, partner KYC data (Aadhaar/PAN) for verification, ratings/reviews, device data.

3. How we use it

To facilitate bookings, match users and partners, process payments, ensure safety and verification, and improve the service.

4. Location data

Used for proximity matching and trip coordination; you can control permissions in-app.

5. Sharing

With the assigned partner to fulfil your booking; with payment and KYC providers (e.g. Cashfree); with authorities where required.

6. Sensitive identifiers

KYC identifiers are collected only for partner verification and handled with heightened safeguards.

7. Your rights

Access, correction, deletion, export, and objection, subject to applicable law. Requests: agent@alter.business

8. Retention, security, changes, contact

As per the alterai.os Privacy Policy sections. Contact: agent@alter.business