Indian D2C brands are past “Shopify theme + Instagram.” Winning apps combine commerce, loyalty, and AI that helps merchandising and support scale.
Trends that matter
- AI support agents trained on your policies and SKUs
- Personalized collections without creepy dark patterns
- Ops copilots for returns and inventory exceptions
- UPI-native checkout UX as table stakes
Build advice
Start with mobile web + PWA or Expo when speed matters; go deeper native when retention and offline field use demand it.
Frequently asked questions
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